11-22-2016 12:40 AM
Cheers for the reply
I do hear the physical switch go on and off when I try to turn off the switch either directly or by app.
the power just does not turn off. would you still class this a broken?
06-01-2017 01:21 PM
06-02-2017 04:53 AM
Did you recently run through this challenge? Are these Insights running on the latest firmware? Make sure that your devices are on its latest versions.
01-19-2018 08:01 AM
Got it, Devilbeard666! Please email us at WemoCares@belkin.com along with your contact details, community username, and the link to this community thread for reference and we can have our Escalation Engineers assist you further.