09-24-2017 05:55 PM
Hi, warchild119. Did you notice any incident that might've caused this to happen? Make sure that the bulb is securely plugged into the socket. You can also isolate things further by using another compatible bulb and check if the same thing happens.
09-24-2017 07:56 PM
the bulb is fine. i switch the dimmer with another wemo dimmer that i was using in my living room and is working fine.i connected the defective switch in the living room and nothing happens.you could press the switch and it looks like its working but no power is sent to the bulb.
09-25-2017 05:00 AM
If the issue persists even after resetting it, e-mail us the following details at WemoCares@belkin.com so we can have our Escalation Engineers conduct a further diagnosis:
We look forward to hearing from you.
03-04-2018 01:06 AM
We'll have our Escalation Engineers check on your case for further assistance, Rafa2337. Please keep your lines open as they'll be in touch with you within 24-48 business hours.
04-21-2018 05:33 PM
04-21-2018 09:05 PM
Can you share with us the workarounds you've done on the WEMO Dimmer? Is it running on the latest firmware? Are you still able to turn the lights On and Off by toggling its physical button?
04-25-2018 06:34 AM