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Posts: 1
Registered: ‎03-04-2018

wemo insight switches report empty

I have two wemo insight switches running for a month now. After a month the usage report was send, however it was empty.

I have updated the wemo's to the latest firmware and I am using the latest iPhone app.

Scheduled and manual email report, same (empty) results.

 

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Moderator
Posts: 177
Registered: ‎08-08-2017

Re: wemo insight switches report empty

To isolate, try to re-install the Wemo app, create a rule for usage alert and use a different handheld device to generate the report. let us know how it goes so we can assists you accordingly.

Gerard-21724
Wemo Technical Support