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Dimmer Switch keeps disconnecting

by ameyb1 on ‎01-12-2018 11:14 AM

Hello,

 

I have two dimmer switches set up in my house and I've had them for a little over a month. I've haven't had any issues with one of them, but other switch keeps disconnecting and won't allow me to turn the switch on or off. There is power to the swtich but nothing happens to the light it powers unless I do a hard reset with the breaker.

 

Can someone please suggest what I should do?

I've already:

- held the light bar for a reset

- tried to reconnect the switch in the app

- looked for updates

 

The only thing that has worked is flipping the breaker and I'm only having an issue with one of my two switches.

 

Thank you.