I have an Insight and a Link. Last night they both stopped working at the same time. Just out of the blue. I noticed both of them were blinking yellow. No rules were in affect and nothing was being done at the time. Went into the app and they did not show up. I unplugged, plugged back in, same result. Waited a couple hours, nothing ever came back online. I finally did a factory reset and re-configured everything. That solved the problem, but what would cause that issue. I can understand maybe one item having a problem, but both at the same time???
Also, after I reset everything the rules don't seem to work properly. They work but the timing is way off. I had a light that comes on at 5:45 am and turns off at 6:30. It came on at 5:45 but went off at 5:50.
My insight turns my coffee maker on at 5:45 and leaves it on for 2 hours. It came on, but only stayed on for about 5 minutes.