07-16-2018 08:35 AM
Did you try disabling and re-enabling your Remote Access or uninstall and re-install the WEMO App on your phone? If they still appear on the list, please send us an email along with the following:
-Link to this post
-MAC Address of one active Wemo device
-The names of the devices that you wanted removed
07-16-2018 09:11 AM
Footnote: I live in the country and my neighbors are pretty far away. The motion cameras are listed as: Barn Hall and chk house. The light switches are listed as: FRT PORCH BARN and BARN HALL. I don't know of anyone with a barn other than us for a quarter mile!
It could be someone anywhere in the world. Belkin has serious security bugs in their cloud that allows wemos to leak between user accounts (which they can't seem to fix and will not publicly admit). Best you get in touch with them directly and immediately; if you're able to see other devices, it's quite possible others can see and control yours.
Ironically, while belkin can't figure out how to allow a single user to have wemos in more than one location, they can't seem to figure how out to prevent a user having someone else's devices in other locations!
09-14-2018 06:22 PM
09-14-2018 06:45 PM
Hi there! What is the LED status of the unit when attempt to connect it on the new Wi-Fi settings? Try to follow the steps found in this link to further isolate the setback: https://www.belkin.com/us/support-article?articleNum=8010...
You can also try to use another handheld device on the set up, reset/restore it once again, and reconfigure. If issue recurs, let's have our Escalation Engineers check the settings so we can get this issue sorted out. Reach out to us at WemoCares@belkin.com with your complete contact details (Full name, Phone number, and Location - City/State), Community Username, and the link to this post for our reference.
12-28-2018 04:50 PM - edited 12-29-2018 11:31 AM
I have uninstalled the app twice and when I reinstall, all of the previous Wemo devices show back up including mine. I have pretty much quit using Wemo, but sometimes others turn "my" lights on and off. I used to use IFTTT to turn them on and off, but don't do that anymore, although I wish I could.
01-06-2019 09:10 AM
Thank you so much for fixing our account. The other Wemo items are finally gone. I'll bet the other account is glad to have our light switches off of their app, too. Much appreciated...
01-06-2019 09:25 AM
That's good news.
It's bad enough there's hackers constantly working hard to break into our IoT devices, to actually have this as a built in bug in belkin's service is truly horrifying. I wish belkin would treat this huge security exposure with the urgency that it demands.