12-30-2018 01:02 PM
Same issue here...
I’m using Google Wifi. Any idea of a resolution?
That is the new router I just purchased and setup before this problem started occuring. Google Home Wifi
12-30-2018 04:47 PM
12-31-2018 08:02 AM
I am having an issue very similar to most here. Set up 3 Wemo outlets a couple of weeks ago and was working fine. Connected to Google home and could control them no problem. Yesterday Google Home stopped recognizing them. I could control the switches with the Wemo app but when I tried to get Wemo recognized by Google Assistant it came back that “there was a problem”. I tried reinstalling the Wemo app with no luck. I then tried to re-enable remote access and, again, no luck. Now one of the Wemo devices has dropped off the list in the Wemo app although the other two devices can still be controlled by Wemo. Seems everything is collapsing. Running out of options...help!
12-31-2018 11:56 AM - edited 12-31-2018 11:57 AM
Experiencing the same thing as others here. Had a Wemo outlet. Had it set up for a couple of weeks linked to Google Home and was working just fine. A week or so ago it stopped working. I can control the outlet via the Wemo app, however, Google Home will no longer recognize the device. I went into the app and noticed that remote access was not enabled. I clicked to enable and got the message that it was unable to set up remote access.
I reinstalled the app, reset the device. and reconnected it to my wifi. When the app was looking for the device I got the same message it could not set up remote access.
01-12-2019 09:45 AM
Hi Sangirl7. If I may ask, were you able to try Unlinking/Relinking your account? If you haven't, please try that. See if it'll give you good result. After that, give us feedback.
01-17-2019 01:13 AM
Hi - it seems like many people are having issues using Wemo with Google wifi. Can you please advise on an eta for a fix? Thanks.
Hi, mullbr. Are you also having challenges connecting your Wemo devices to Google Home? If so, what's the error message? Also, are the Wemo devices working properly on the Wemo app? Please make sure that the Wemo app, and Google Home App is installed on its latest version. You may also try to disable and re-enable remote access feature for further isolation.