08-23-2018 06:50 AM
08-23-2018 09:29 AM
09-03-2018 06:59 AM
Still no update to the bridge? I'm really disappointed in this product. I too have been plagued by Wemo devices being unresponsive in homekit. Sometimes it will simply resolve itself after a few days, or if I reboot the bridge, and/or reboot my ATV it will resolve.
I also have a Homepod so I didn't think the issues others have mentioned with ATV would cause my problems. Currently the Homepod is 'Connected' while the ATV is in 'Standby'
Wemo bridge is plugged into a netgear switch, connected to an Eero router. Everything else on my network is rock solid.
My smart home only consists of Hue, Wemo, and Lutron. And Wemo consistently fails within Homekit - but if I go into the Wemo app I have control. Why did I pay $40 for this dysfunctional bridge that I've had to put so many hours in troubleshooting? And why hasn't Belkin found a solution within all these months of complaints?
09-30-2018 10:36 AM
It's quite disappointing that a product is not able to reliably do what is supposed to be its core selling point - add homekit integration with existing Wemo switches. More so because its coming from Belkin itself.
I bought it right when it was launched since i was waiting for homekit integration with my Wemo switches. But it has been buggy like hell since day one. It constantly keeps getting confused about what switch is what, and sometimes even stops responding completely and you have to restart it.
Only way i have been able to use this thing to some extent is to restart it every 2-3 day.....which isn't what "automation" is supposed to be. I used to have a RPi based Homebridge solution which performed a lot better for the same purpose.
09-30-2018 04:19 PM - edited 09-30-2018 05:26 PM
Hi, vkap. Were you assisted by our Escalation Engineers before? If not, please email us at WemoCares@belkin.com along with the following details so our Team can look closely on this matter:
Wemo App version:
Handheld device's OS version:
Link to this post:
Also, make sure that the Bridge is running on the latest firmware for optimum performance.
12-01-2018 05:43 AM
12-04-2018 08:01 AM
I have not had any problems with the bridge getting confused about which device to operate, but periodically I get a "Not Responding" flag on all the tiles, and have to reboot the bridge by unplugging the power.
What should the latest firmware be for the bridge?
12-04-2018 03:54 PM
May we know the LED status of the Wemo devices when this happens? How about the Wemo Bridge LED? When did this issue occur? Instead of rebooting the bridge, try force closing the app and check if the same thing happens.
12-04-2018 08:08 PM
I’m usually either away from home or one or two floors away from the WEMO bridge when this happens, so I can’t see what the bridge is doing. Similar for the devices.
I have trued quitting and restarting the HomeKit app, but this never works.
Rebooting the the bridge seems to be the only fix. I have had the bridge since about August, and have had to reboot about 3 times since installing.
When HomeKit shows no response from the WEMO devices I can still control them from the WEMO app.
12-05-2018 11:25 AM